Eligibility for Returns:
- Returns are accepted within 14 days of delivery.
- The planner must be in unused & resalable condition (e.g. no writing, no visible damage).
- Proof of purchase (order confirmation or receipt) is required.
Damaged or Defective Products:
- If the planner arrives damaged or defective, we'll provide a replacement or full refund.
- Issues must be reported within 7 days of delivery with photographic evidence.
Refund Method:
- Refunds are processed to the original payment method within 7-10 business days after receiving the return.
Shipping Costs:
- Customers are responsible for return shipping costs unless the item is defective or damaged.
How to Initiate a Return:
- Customers must email info@thebrandingboutiquela.com to request a return.